Terms of Service

These Terms of Service ("Terms") constitute a binding legal agreement between you ("Client," "you," or "your") and Black Horn Syndicate, LLC, a Wyoming limited liability company ("Black Horn Syndicate," "the Company," "we," "us," or "our"). By accessing this website, submitting an inquiry, purchasing services, or remitting payment to the Company, you acknowledge that you have read, understood, and agree to be bound by these Terms in their entirety. If you do not agree to these Terms, do not use this website and do not purchase services from the Company.

Black Horn Syndicate provides professional consultative and advisory services, which may include strategic advisory, data analytics and research, and creative solutions. All services are consultative and professional in nature. The Company does not sell physical goods, software licenses, or tangible products through this website. Services are delivered through the application of professional judgment, analysis, and expertise, and are consumed by the Client upon delivery.

The scope, deliverables, timeline, and fees for any engagement are established through a written proposal, statement of work, invoice, order form, or other written agreement between the parties (each, an "Engagement Agreement"). In the event of a conflict between an executed Engagement Agreement and these Terms, the Engagement Agreement controls solely with respect to the conflicting provision. All other provisions of these Terms remain in full force and effect. Work outside the agreed scope is not included and requires a separate written agreement and additional fees.

Fees are due as stated in the applicable Engagement Agreement or invoice. Payment is processed through Stripe, Inc., a third-party payment processor. By submitting payment, you authorize the Company and its payment processor to charge the payment method you provide for the full amount due, including any applicable taxes. You represent that you are authorized to use the payment method submitted. Past-due balances may accrue interest at the lesser of one and one-half percent (1.5%) per month or the maximum rate permitted by applicable law. You are responsible for all costs of collection, including reasonable attorneys' fees.

ALL SALES ARE FINAL. ALL FEES PAID TO BLACK HORN SYNDICATE, LLC ARE NON-REFUNDABLE.

By purchasing services from the Company, you are entering into a non-refundable contract for consultative services. You acknowledge and agree that:

• The Company reserves capacity, personnel, and professional resources upon receipt of payment, and that reservation has value independent of any deliverable.
• Consultative services are inherently subjective, and dissatisfaction with conclusions, recommendations, analysis, or creative direction does not constitute a failure of delivery and does not entitle you to a refund.
• No refund, credit, or chargeback will be issued for services already rendered, for engagements you elect to terminate or abandon, for delays caused by your failure to provide required information or approvals, or for a change in your business circumstances, priorities, or budget.
• Deposits and retainers are earned upon receipt and are non-refundable in all circumstances.
• This provision survives termination of these Terms and any Engagement Agreement.

If you believe an error has been made in billing, contact support@blkhorn.com within thirty (30) days of the charge and the Company will review the matter in good faith. Nothing in this section limits any right you may have that cannot be waived under applicable law.

You agree to provide accurate, complete, and timely information, materials, access, and approvals reasonably necessary for the Company to perform. You are solely responsible for your own business decisions, including any decision made in reliance on the Company's work product. Delays attributable to you do not extend the Company's obligations, reduce fees, or create any refund right.

The Company makes no representation, warranty, or guarantee regarding any specific outcome, result, revenue, profit, cost saving, valuation, ranking, approval, award, or business performance arising from its services. Any example, projection, model, or illustration is provided for discussion purposes only and is not a promise of performance.

The Company's services are business and strategic in nature. Nothing provided by the Company constitutes legal, tax, accounting, investment, medical, engineering, or other licensed professional advice, and no attorney-client, fiduciary, or other special relationship is created. You should consult your own licensed professionals before acting on any information provided.

All content on this website, including text, graphics, marks, seals, logos, layout, and design, is the property of Black Horn Syndicate, LLC or its licensors and is protected by United States and international intellectual property law. Nothing on this website grants any license or right to use any Company mark or content. Ownership of work product created under an engagement is governed by the applicable Engagement Agreement. Absent an express written assignment, the Company retains all right, title, and interest in its methodologies, frameworks, templates, models, know-how, and pre-existing materials.

Each party agrees to protect the other party's non-public information disclosed in connection with an engagement and to use it solely for purposes of the engagement. This obligation does not apply to information that is publicly available, independently developed, rightfully received from a third party, or required to be disclosed by law or legal process.

The Company may use third-party providers, including payment processors, hosting providers, analytics providers, and communication platforms. The Company is not responsible for the acts, omissions, availability, or security failures of third parties. Your use of any third-party service is governed by that provider's own terms and privacy policy.

You agree to contact the Company at support@blkhorn.com to resolve any billing concern before initiating a chargeback, dispute, or payment reversal with your card issuer or bank. Initiating a chargeback for services rendered constitutes a material breach of these Terms. The Company reserves the right to contest any such dispute, to suspend or terminate all services immediately, to recover the disputed amount together with all associated fees and costs of collection, and to pursue any other remedy available at law or in equity.

EXCEPT AS EXPRESSLY STATED IN A WRITTEN ENGAGEMENT AGREEMENT, THE WEBSITE AND ALL SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION ANY IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, ACCURACY, OR NON-INFRINGEMENT. THE COMPANY DOES NOT WARRANT THAT THE WEBSITE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE COMPANY, ITS MEMBERS, MANAGERS, OFFICERS, EMPLOYEES, CONTRACTORS, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOST PROFITS, LOST REVENUE, LOST DATA, LOST BUSINESS OPPORTUNITY, OR BUSINESS INTERRUPTION, ARISING OUT OF OR RELATING TO THESE TERMS, THE WEBSITE, OR ANY SERVICES, WHETHER BASED IN CONTRACT, TORT, STRICT LIABILITY, OR ANY OTHER THEORY, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THE COMPANY'S TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR ANY ENGAGEMENT SHALL NOT EXCEED THE TOTAL AMOUNT ACTUALLY PAID BY YOU TO THE COMPANY FOR THE SPECIFIC SERVICES GIVING RISE TO THE CLAIM DURING THE THREE (3) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

Some jurisdictions do not allow certain limitations, and in those jurisdictions liability is limited to the greatest extent permitted by law.

You agree to indemnify, defend, and hold harmless the Company and its members, managers, officers, employees, contractors, and agents from and against any claim, demand, loss, liability, damage, cost, or expense, including reasonable attorneys' fees, arising out of or relating to your breach of these Terms, your misuse of the website, your business decisions, or your violation of any law or third-party right.

These Terms remain in effect for as long as you use the website or receive services. The Company may suspend or terminate access to the website or any engagement at any time, with or without notice, including for non-payment, breach, or conduct the Company reasonably deems abusive, unlawful, or contrary to its interests. Termination does not entitle you to any refund. Sections 6, 10, 11, 13, 14, 15, 16, 19, 20, and 22 survive termination.

The Company is not liable for any delay or failure to perform caused by circumstances beyond its reasonable control, including acts of God, natural disaster, epidemic or pandemic, war, terrorism, civil unrest, labor disruption, governmental action, utility or telecommunications failure, cyberattack, or third-party service outage.

These Terms are governed by the laws of the State of Wyoming, without regard to its conflict of law principles. Subject to Section 20, the exclusive venue for any action arising out of or relating to these Terms shall be the state or federal courts located in or serving Sheridan County, Wyoming, and you consent to personal jurisdiction in those courts and waive any objection based on venue or forum non conveniens.

The parties shall first attempt in good faith to resolve any dispute through direct negotiation for a period of thirty (30) days. Any dispute not so resolved shall be settled by binding arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules, conducted in Sheridan County, Wyoming, before a single arbitrator, and judgment on the award may be entered in any court of competent jurisdiction. Either party may seek injunctive or equitable relief in court to protect intellectual property or confidential information.

TO THE EXTENT PERMITTED BY LAW, THE PARTIES WAIVE ANY RIGHT TO A JURY TRIAL AND ANY RIGHT TO BRING OR PARTICIPATE IN A CLASS, COLLECTIVE, OR REPRESENTATIVE ACTION.

You consent to receive communications from the Company electronically and agree that electronic communications, records, and signatures satisfy any legal requirement that such communications be in writing.

The Company may modify these Terms at any time by posting the revised version to this page with an updated effective date. Continued use of the website or continued receipt of services after posting constitutes acceptance of the revised Terms. The Terms in effect at the time of your purchase govern that purchase.

If any provision of these Terms is held unenforceable, that provision shall be modified to the minimum extent necessary or severed, and the remaining provisions shall remain in full force and effect. No failure to enforce any provision constitutes a waiver of that provision. You may not assign these Terms without the Company's prior written consent; the Company may assign these Terms freely, including in connection with a merger, acquisition, or sale of assets. Nothing in these Terms creates a partnership, joint venture, employment, or agency relationship. These Terms, together with any applicable Engagement Agreement and the Privacy Policy, constitute the entire agreement between the parties and supersede all prior discussions and understandings.

Questions regarding these Terms should be directed to: